Frequently Asked Questions (FAQs)

1. What types of t-shirts, hoodies, sweatshirts do you sell?

We offer a wide selection of high-quality t-shirts, hoodies, sweatshirts including unisex, men’s, women’s, oversized, graphic, and minimalist styles. All our ptoducts are made from cotton or cotton blends for long-lasting comfort.

2. Will the t-shirts, hoodies, sweatshirts shrink after washing?

Our products are pre-shrunk and made with durable fabrics. If you follow the care instructions-cold wash and low heat dry-shrinkage will be minimal.

3. How do I place an order?

It’s easy! Choose your favorite products, select the size and quantity, then click “Add to Cart.” When you’re ready, go to checkout and complete your order using our secure payment system.

4. What payment methods do you accept?

We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely.

5. Do you ship outside the United States?

No, we currently only ship within the United States. We’re focused on providing fast and reliable service domestically.

6. How much is shipping?

We offer flat-rate shipping of $6.99 on all orders, no matter the size.

7. How long does shipping take?

All orders are shipped via standard delivery and typically arrive within 3 – 4 business days. Please note that shipping times may vary slightly due to carrier delays or holidays.

8. Can I track my order?

Yes! Once your order is shipped, you’ll receive an email with a tracking number so you can monitor its progress.

9. Can I cancel or change my order?

Yes – you can cancel or make changes to your order within 12 hours of placing it. Please contact us as soon as possible if you need to make adjustments.

10. What is your return and exchange policy?

We accept returns or exchanges within 60 days for unworn, unwashed items in original condition. To start a return, please visit our Refund and Returns Policy page or contact our support team.

11. Do you offer custom or bulk orders?

Yes! We accept custom printing and bulk orders for events, teams, or businesses. For more information or a quote, reach out via our Contact us.

12. How can I contact customer service?

You can reach us via our Contact Us page or email us at support@gilesluke.com. We typically respond within 24 hours during business days.

TTH SERVICES LLC
18514 Creek Landing Ct, Katy, Texas 77449, USA
support@gilesluke.com